Protecting your personal data is a top priority for Thilma Studio. This policy explains how we handle the information collected during your visit to https://thilmastudio.com.
1. Data Controller
Data is collected by: Thilma Studio, represented by Mathilde Basin, operating as a Sole Proprietor (Auto-entrepreneur) based in La Rochelle, France.
Email: hello@thilmastudio.com
2. Data Collected
We only collect information that is strictly necessary to manage your inquiries:
Identity: First and Last Name.
Contact: Email address.
Content: Information shared via the “Subject” and “Message” fields of the contact form.
3. Purpose of Data Collection
Why do we collect this data?
Responding to Inquiries: To process your messages and questions sent via the form.
Providing Quotes: To offer price proposals tailored to your project.
Client Relationship Management: To maintain a history of our communications and collaborations.
4. Legal Basis
The processing of your data is based on your consent. By filling out the contact form and clicking “Send,” you agree that Thilma Studio may process your information to fulfill your request.
5. Data Retention
Prospects: Your data is kept for a maximum of 3 years after the last point of contact.
Clients: Billing-related data is kept for 10 years (as per legal accounting obligations).
6. Data Recipients
Your personal data is strictly confidential. It is never sold, rented, or shared with third parties. Only Mathilde, founder of Thilma Studio, has access to this data to process your requests.
7. Your Rights (GDPR)
In accordance with European regulations, you have the following rights:
Right of Access: To know what data we hold about you.
Right to Rectification: To update or correct inaccurate information.
Right to Erasure (Right to be Forgotten): To request the deletion of your data.
Right to Object: To object to the processing of your data for legitimate reasons. To exercise these rights, please contact us at: hello@thilmastudio.com.
8. Security
Thilma Studio implements technical security measures (HTTPS protocol, secure passwords) to protect your data against unauthorized access or loss.